Insurance and Billing Policy

At TRU Speech-Language & Swallowing Solutions, we are committed to providing high-quality care and ensuring a smooth billing process for our patients. Please read our insurance and billing policy carefully, as it outlines your responsibilities regarding payments and insurance claims.

Insurance Verification

While we accept most major insurance plans, it is important to understand that we do not assume responsibility for verifying your insurance coverage or determining your benefits. It is **your responsibility** as the patient to verify and understand the terms of your insurance plan, including coverage, co-pays, deductibles, and any other terms specific to your policy.

Submitting Claims

As a courtesy, we will submit insurance claims on your behalf if you provide the necessary insurance information at the time of service. However, the submission of claims does not guarantee payment by your insurance company. Insurance companies may deny coverage or pay less than expected for services rendered.

Patient Financial Responsibility

You, the patient, are ultimately responsible for all charges associated with your care. This includes, but is not limited to:

- Any outstanding balances not covered by insurance

- Co-pays, deductibles, and co-insurance amounts at the time of service

- Services deemed not covered or denied by your insurance company

If there are any issues with your insurance or delays in payment, **you are responsible for payment in full**. It is your responsibility to follow up with your insurance provider to resolve any disputes or unpaid claims.

Non-Participating Insurance Plans

If we do not participate with your insurance provider, you will be required to pay in full at the time of service. We will provide you with an itemized bill that you can submit to your insurance company for potential reimbursement.

Payment Methods

We accept cash, cards and checks. Payment is expected at the time of service unless prior arrangements have been made. For any balances due after insurance processing, we will send you a bill with the remaining amount, which must be paid prior to scheduled appointment.

Billing Questions

If you have any questions regarding your bill or our insurance policy, please contact our billing department at [insert phone number] or email us at billing@truslpsolutions.com. We are happy to assist you with any inquiries.

By receiving services Tru Speech-Langauge & Swallowing Solutions you agree to this policy and understand that you are financially responsible for all charges incurred, regardless of insurance status.